Customer Contact Week (CCW) is a premier event focused on the customer experience and contact center industries. Scheduled from June 9 to June 12, 2025, at Caesars Palace in Las Vegas, Nevada, this week-long conference brings together industry professionals to discuss innovative solutions, emerging technologies, and best practices in customer contact management. The event aims to enhance customer interactions and elevate service quality across various sectors.
Event Features
CCW features a combination of captivating exhibitions, insightful seminars, and extensive networking opportunities. Attendees can immerse themselves in discussions led by industry leaders on topics including omnichannel strategies, AI in customer service, and the evolving role of human agents in a digital world. The program is designed to facilitate knowledge-sharing and collaboration among peers to drive advancements within their organizations.
The event serves a wide array of industries, such as telecommunications, retail, finance, healthcare, and technology. It attracts contact center managers, customer experience leaders, and technology solution providers, making it a focal point for professionals seeking to enhance their customer engagement strategies.
Event Details and Location
– Event Name: Customer Contact Week (CCW)
– Start Date: June 9, 2025
– End Date: June 12, 2025
– Venue Name: Caesars Palace
– Venue Address: 3570 S Las Vegas Blvd, Las Vegas, NV 89109, USA
Attendees can engage with a diverse range of major themes, including customer loyalty, workforce optimization, and data-driven decision-making. CCW serves as a crucial platform for sharing insights and innovations that shape the future of customer contact.
In conclusion, Customer Contact Week is a significant event for professionals in the customer experience and contact center industries. It provides valuable resources and networking opportunities that empower organizations to adapt to changing customer expectations and leverage new technologies. As industries evolve, CCW remains a vital gathering for those committed to excellence in customer service.
Categories / Tags / Industries:
– Customer Experience
– Contact Centers
– Telecommunications
– Retail
– Finance
– Healthcare
– Technology